Equipment & Administration Support Officer

Equipment & Administration Support Officer Join a great team where you’ll be valued, supported and given the opportunity to grow.

Cynergex Group provides medical training and equipment to health professionals. We are a pharmaceutical wholesaler and Registered Training Organisation, with a strong focus on customer service, quality and, most importantly, our people and company culture.

We are looking for a reliable, energetic and organised person to join our friendly team at our Lane Cove office.

This is a varied, hands-on role that sits across our equipment and administration functions. Your primary responsibility will be fulfilling equipment orders from start to finish — receiving and processing orders, confirming details with clients, packing equipment, preparing invoices, maintaining accurate records, stocktakes and organising courier collections and deliveries.

You will also assist with stock control and may occasionally provide administrative support to our course bookings and accounts teams. You may also be required to deliver supplies to various sites around Sydney.

Full training will be provided on our inventory and internal systems, as well as our processes and procedures. You don’t need to know everything when you start – we’re looking for someone with the right attitude who is keen to learn!!!

Why join us? We are a medium-sized business where people genuinely matter. We want our team members to enjoy coming to work, feel supported and know that their contribution is appreciated. Our office is small, with a team of 6. This role is not in a warehouse!!

This is a great opportunity for someone who is looking to get their foot in the door and develop a career within a growing business. The role is intentionally varied, and for the right person there will be opportunities to learn different areas of the business, develop new skills and take on additional responsibilities over time.

If you are reliable, take pride in your work and show that you’re willing to learn and contribute, we will invest in you. We believe in looking after good people and providing opportunities for those who demonstrate commitment and initiative.

All equipment and company vehicles required for the role are supplied, along with the training and support you need to succeed.

About the role

Your responsibilities will include:

• Receiving and processing equipment orders
• Confirming order details with clients
• Picking and accurately packing equipment orders
• Preparing invoices
• Organising courier collections and deliveries
• Occasional delivery of supplies to sites around Sydney
• Maintaining accurate records and stock levels
• Assisting with stock control and inventory management
• Providing occasional administrative support to our course bookings team
• Providing occasional administrative support to our accounts department
• Working collaboratively with the wider team to ensure customers receive excellent service

About you:

We’re looking for someone who is:

• Reliable and dependable
• Energetic and willing to get involved
• Organised and able to manage their own workload
• Attentive to detail and takes pride in getting things right
• Friendly, helpful and customer-focused
• A positive team player who enjoys working with others
• Confident working independently when required
• Able to carefully follow instructions and established processes
• Computer literate and comfortable learning new systems
• Willing and enthusiastic to learn different aspects of the business

Experience with Microsoft Office and Xero would be helpful, but is not essential.

You must have:

• A current Australian driver’s licence
• A current police check
• Australian permanent residency

What we offer:

• A friendly, supportive team environment
• Full training on our systems and processes
• Company vehicles and equipment provided
• A varied role with the opportunity to learn different areas of the business
• Opportunities to take on additional responsibilities as you develop
• A workplace that values and rewards reliability, initiative and a job well done
• The opportunity to build a long-term career within a growing medium-sized business

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