Introduction

Welcome to Gallagher – a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger.

Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Gallagher is a global leader in Insurance broking, risk management and consulting, with over 53,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.

The purpose of this role is to service and grow a client portfolio by assisting our senior brokers

This role will include:

• Supporting senior brokers in all aspects of account servicing, including seeking of new business and renewal quotations; preparation of client documentation, closings and invoices; day to day client support; claims management and all associated activities.
• Providing high quality customer service within tight turnaround times to clients, brokers, underwriters and other key stakeholders
• Assisting in the overall account management and debtor management
• Seeking opportunities to improve internal business processes and cost efficiencies, working with the Gallagher Service Centre to ensure processes and information is accurately prepared
• Gathering relevant client information and identifying key issues to provide assistance to senior brokers
• Ensure 100% accuracy of documentation issued to external and internal clients
• Keeping informed of industry trends by attending internal and external training sessions, industry seminars etc.
• Applying best business practice and acting ethically, professionally and with integrity in all areas

This is a great opportunity and to be considered, we are seeking a min. of 1-2 years’ experience in a similar role, ideally with exposure to the Insurance or Financial Services industry plus: 

• Tier 1 or 2 qualification or willingness to complete
• Strong organisational and time management skills with the ability to prioritise and multi-task
• Excellent verbal and written communication skills
• Excellent administration skills with a high attention to detail
• Strong commitment to client service excellence

Gallagher Benefits – we offer great benefits and career development opportunities including tuition assistance; career development and training to build a personalised career pathway; wellbeing offerings; employee assistance program; additional weeks’ Lifestyle leave; Gallagher Rewards for discounts at 350+ major retailers; Employee Stock Purchase Plan to invest in the company’s growth potential; paid Volunteering days; and salary sacrificed superannuation options.

Apply now via our careers website, https://www.ajg.com/au/about-us/careers/ or for further information, please contact our Talent Acquisition team at careers@ajg.com.au

Any offer of employment and subsequent continuing employment is dependent upon the satisfactory completion of background checks by Gallagher or by an external third party provider.

Gallagher is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. We are committed to providing a working environment that embraces and values diversity, equity and inclusion.