About the Company

Join a well-established global organisation within the transport, supply chain, and logistics sector, recognised for delivering reliable and efficient service solutions. Due to increased business demands, they are seeking two motivated Customer Service Representatives to join their team.

About the Role

This is a great opportunity for a customer service professional with strong communication skills who enjoys working in a supportive, fast-paced environment. You will provide day-to-day support to clients and internal teams, ensuring smooth order management and delivery processes.

Key Responsibilities

• Responding to customer emails and providing ETAs on deliveries
• Chasing POD (Proof of Delivery) dockets and updating records
• Handling low-volume phone calls professionally and efficiently
• Having a basic understanding of accounts, including debits and credits
• Reviewing invoices
• Updating customer and order information in SAP
• Using basic Excel skills to track and manage data
• Supporting general administration and operational tasks as required

About You

• Previous experience in a customer service or office administration role
• Confidence handling emails, phone calls, and basic accounts processes
• Basic working knowledge of SAP or similar systems
• Basic Excel skills
• Strong communication and interpersonal skills
• Excellent attention to detail and organisational skills
• Ability to work Monday to Friday, on-site, in a collaborative team environment

How to Apply

Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. Only suitable applicants will be contacted.

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