Service Advisor

Bighorn Truck Centre

Now Hiring: Experienced Service Advisor

Revelstoke, BC | Bighorn Truck Centre | Competitive Pay + Benefits

Do you know your way around a work order like a chef knows their knives?. Can you handle customers, techs, phones, parts, and estimates—without losing your mind or your manners?.

If you’re an experienced Service Advisor who thrives in a fast-paced, no-fluff shop (and doesn’t need a dealership babysitter), you might just be our unicorn.

What You’ll Be Doing

* Greeting customers and building solid relationships—no robots here.
* Creating work orders and estimates using Protractor (or learning it fast).
* Managing technician workflow and scheduling repairs efficiently.
* Ordering and receiving parts like a logistics boss.
* Communicating clearly between customers and techs—you’re the glue.
* Keeping your desk (and your head) organized even when it’s chaos hour.

What We’re Looking For

* 2+ years in a shop or truck centre—preferably non-dealer.
* Strong knowledge of vehicles (light-duty, heavy-duty a plus).
* Excellent communication and customer service skills.
* Confidence using shop software (we use Protractor) and handling VINs, odometer readings, etc.
* Someone who can work independently, problem-solve, and take initiative.
* Must be local to Revelstoke (or planning to move here with housing in mind).

What You Get

* Full-time hours, competitive wages.
* Benefits package + limited RRSP matching.
* A shop that’s organized, respected in town, and values good people.

Apply today with your resume and a short note about your experience.

We’re not just hiring a seat-filler—we want someone who’s got the skills, the drive, and the people smarts to help us level up.

Job Types: Full-time, Permanent

Pay: $40,723.34-$78,000.00 per year

Benefits:
* Dental care
* Extended health care
* Life insurance
* RRSP match
* Vision care

Ability to commute/relocate:
* Revelstoke, BC: reliably commute or plan to relocate before starting work (preferred)

Language:
* English (preferred)

Location:
* Revelstoke, BC (preferred)

Work Location: In person