IT Support Analyst
Salary: £30,000-£35,000 per annum + up to 15% non-contractual bonus
The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.
We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.
Provide day-to-day IT support for approximately 100 users (desktop and terminals)
Manage user accounts, permissions, and access across systems
Support Office applications and ERP systems, including troubleshooting and user guidance
Run ad hoc data queries and assist with reporting
Assist with IT projects and initiatives as required
Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations
Basic SQL experience for data queries
Early finish on Fridays
1 day of your choice working from home
7% Pension contributions
15% discretionary bonus
Excellent work/life balance